Informatics Publishing Limited

A. Narayan ¹, V. M. Prasad ², S. Dutta ²

Affiliations
1 Department of Horticulture, Sam Higginbottom Institute of Agriculture, Technology and Sciences, Allahabad U.P, IN
2 Department of Horticulture, Sam Higginbottom Institute of Agriculture, Technology and Sciences, Allahabad U.P., IN

Abstract

The experiment was laid out Factorial Randomized Blok Design (RBD) with three variety (Saharanpur Prabhat, Pratap and sharbati), 5 different concentration of IBA (0 ppm, 500 ppm, 1000 ppm 1500 ppm and 2000 ppm.) and three replications. The cuttings were treated with IBA concentration just before planting in the month January. From the findings, it is significantly observed that the V3 I3 (V3- Sharbati and I3-1000ppm IBA) gave maximum ischolar_maining performance (58.63%), maximum number of sprout per cutting (4.30), maximum number of leaf per cutting (14.50), maximum number of primary ischolar_mains per cutting (22.09), maximum length of longest ischolar_main (12.17 cm), maximum diameter of ischolar_main (0.333cm).

Keywords

Peach, Iba, Hard Wood, Rooting

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S. Lalitha ¹, V. M. Prasad ²

Affiliations
1 Bhavans Vivekananada College, Sainikpuri, Secunderabad-500094, IN
2 School of Management Studies, JNTUH, Kukatpally, Hyderabad-500085, IN

Abstract

Customer relationship and Customer Relationship Management are in forefront of recent business arena gaining prominence in management profession. Since long businessmen and academicians relied on relationships for their success. Many organizations started paying attention and spent lot of money on CRM and customer relationship programs. However, the results were not as expected. This created a need to look back on expected advantages from CRM and customer relationships by organizations. In this context, the real advantages of customer relationships and their management i.e., CRM practices and their expected advantages like customer satisfaction, customer loyalty, repurchases and positive references are required to be studied further. Studies are needed to be made not only from organizations (strategic and functional) point of view but also from customer's point of view, as they are the ones who make the organization's expectations fulfilled. The present research study attempts to explore these areas.

Keywords

CRM, Customer Relationships, Customer Satisfaction, Customers View, Services Marketing.

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